Writing Collaboratively

Handling Interpersonal Conflict

Allison, I known that you are frustrated with the way things have been going but I think that sending Ken an unpleasant email is not going to be effective. I think we should sit Ken down and address the issue. We need to definitely be clear and firm but not rude. If we explain to Ken the importance of getting the task accomplished and our dedication to the project perhaps he will understand. I think he needs a friendly reminder that organization and communication is very important when working with others. We need to explain to him that he needs to be a bit more considerate of our time and dedication to this project. If we don't have a clear understanding after speaking to him, then we can figure alternate plans. Lets see how this goes. Gerricka


Dear Ms, Larson
As you know Ken, Allison and I were assigned by you to respond to the request regarding the e-catalog products. Unfortunately, we have come across a problem. Ken who is a customer sales representative has not devoted himself to the project as Allison and I have. He has missed a meeting,h as been late to the others meetings,and has not supplied necessary information that was needed to complete our task. I can forward you an email that he sent to me regarding a task that he was suppose to fulfil but instead he explains how I could obtain these documents. This is not an attempt to make him look bad, more so letting you know of our dedication to the project. We have addressed this issue with Ken but was unsuccessful. If you have any suggestions please give me a call.