1. Michael was recently hired at a small contemporary shoe boutique right outside downtown Chicago. He just graduated with a degree in marketing and is interested in fashion. Michael knew that working at this boutique would help him gain knowledge and experience for his upcoming career. The first two days were very intimating because he basically was thrown on the sales floor. His next work shift he will be trained for the register and attend a shoe certification class by one of the managers. Michael arrived at work excitied until he was introduced to the store manger Greg. Michael just assumed that Greg was white but he was black. Michael doesn't think he is a racist, but he did feel uncomfortable. Michael doesn't know how to act, what to do, and who to talk to. Michael really wants to work for the store but oddly, he never worked cloesly with a black man before.

2. This scenario is unethical because Michael is uncomfortable wroking with his boss, Greg because he is black. Michael needs to nuderstand that feeling uncomfortable just because Greg is black is wrong. In Michael's field of marketing, he needs to understand that it is a very diverse field. He will be working with many different types of people. So even if Michael quits this job, he will be running away from something that he will find at his next job- cultural and racial diversity.

Writing Collaboratively

Handling Interpersonal Conflict

Allison, I known that you are frustrated with the way things have been going but I think that sending Ken an unpleasant email is not going to be effective. I think we should sit Ken down and address the issue. We need to definitely be clear and firm but not rude. If we explain to Ken the importance of getting the task accomplished and our dedication to the project perhaps he will understand. I think he needs a friendly reminder that organization and communication is very important when working with others. We need to explain to him that he needs to be a bit more considerate of our time and dedication to this project. If we don't have a clear understanding after speaking to him, then we can figure alternate plans. Lets see how this goes. Gerricka


Dear Ms, Larson
As you know Ken, Allison and I were assigned by you to respond to the request regarding the e-catalog products. Unfortunately, we have come across a problem. Ken who is a customer sales representative has not devoted himself to the project as Allison and I have. He has missed a meeting,h as been late to the others meetings,and has not supplied necessary information that was needed to complete our task. I can forward you an email that he sent to me regarding a task that he was suppose to fulfil but instead he explains how I could obtain these documents. This is not an attempt to make him look bad, more so letting you know of our dedication to the project. We have addressed this issue with Ken but was unsuccessful. If you have any suggestions please give me a call.